The Customer Is NOT Always Right

  The idea that the customer is always right violates two fundamental truths: No one isĀ ever ALWAYS right. Business is a voluntary transaction between two parties. As soon as the idea that one party is ALWAYS right, the voluntary aspect of a transaction is removed because one party is compelled to comply with the (always […]

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Viewing People

Just because someone doesn’t know their value doesn’t justify viewing them or defining in any way apart from the way God sees them or defines them. A person’s value is determined and fixed (set in stone) by God. Their value is high and precious. Nothing changes that, including how they view themselves and thusly conduct […]

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